Privacy Policy

At AF Dental Studio, we collect personal information that you provide directly to us when: • You schedule an appointment through our contact channels (phone, WhatsApp, email) • You visit our clinic to receive dental care • You contact us for inquiries or follow-up The information we may collect includes: • Full name • Phone number • Email address • Relevant medical and dental history • Dental insurance information (if applicable)

We use your personal information to: • Schedule and manage your dental appointments • Provide dental care services • Send appointment reminders • Communicate about your treatment • Process payments and billing • Comply with legal and regulatory obligations • Improve our services

We implement appropriate technical and organizational security measures to protect your personal information against: • Unauthorized access • Alteration or disclosure • Accidental or unlawful destruction Your medical and dental information is handled in accordance with Costa Rican health regulations and best practices for medical confidentiality.

We do not sell, rent, or share your personal information with third parties, except: • When necessary to provide dental services (e.g., dental laboratories) • With your express consent • When required by law • To protect our legal rights

You have the right to: • Access your personal information • Request correction of inaccurate data • Request deletion of your data • Revoke your consent at any time To exercise these rights, please contact us through our official channels.

When you use our online booking system, we collect: • First and last name • Phone number • Email address (optional) • Requested service • Preferred date and time This information is used exclusively to manage your appointment and communicate with you. Data is securely stored on protected servers.

When signing digitally at our clinic: • Your signature is securely stored along with the date and time • Your informed consent for treatment is recorded • This information becomes part of your medical record • You have the right to request a copy of signed documents Digital signatures have the same legal validity as handwritten signatures under Costa Rican law.

We retain your personal information for as long as necessary to: • Fulfill the purposes for which it was collected • Comply with legal obligations (medical records under Costa Rican law) • Resolve disputes and enforce our agreements

If you have questions about this privacy policy or how we handle your personal information, you can contact us: • Phone: +506 2263-2020 • WhatsApp: +506 8881-2112 • Email: afdentalstudio@gmail.com • Address: Heredia, Costa Rica